Hello!
I’m Deo gratias BELEM
IT/Cybersecurity engineer | GIS engineer | Webmaster | Cisco Certified Technician| Security+
About me
A confident and reliable freelancer
a highly skilled and motivated IT freelancer with a passion for solving complex technical challenges.
Possessing a diverse skill set, i’m well-versed in a wide range of IT domains, including web development, database management, system administration, and network infrastructure. This comprehensive expertise allows me to approach projects from a holistic perspective, ensuring seamless integration and optimal performance across various technology stacks.
Experience
FTTH INSIDE PLANT MANAGER
Group Vivendi Africa BF.
2021 – Present
- Ensures proper control and execution of the connection schedule and customer discourse.
- Ensures compliance with construction, intervention and safety rules from the customer connection to the optical terminal (unannounced control, B2B connection monitoring /VIP).
- Implementation and management of performance indicators (success rates, average timeframes of connection, refund, address error, etc.)..
- Oversees the timeliness of complaint response and restoration of optical links customers routed to the service provider, as well as to internal processing groups.
- Management of customer complaints and disputes.
IT CONSULTANT
FIXIT,
FORSIGHT.
2016 – Present
- IT consulting.
- Deployment and maintain enterprise networks.
- Provide user support and training.
- Webmaster.
REPRESENTATIVE OF TRICONTINENTAL LTD, Systems ENGINEER
European Investment Bank, Thomson Reuters…
04/2016 – 03/2018
- Network administration (assign user accounts and verify privileges/rights).
- On-site tape management duties.
- The provision of local end user support and desktop support services resources.
- Provide hardware break/fix and IMAC support.
END USER SUPPORT
Unilever,
Nokia.
09/2015 – 03/2016
- The provision of local hardware and software certified engineering ressources and skills to cover installation, integration and testing of equipment in terms of vendor and client configurations and specifications and maintenance services.
- Support with installs, decomissions and moves.
I’ve gotten to work with some amazing brands!
Education & SKills
Skills
UX/UI Design
Web Development: Knowledge of front-end technologies (HTML, CSS, JavaScript) and back-end frameworks
Database Management: Experience with database systems like MySQL, PostgreSQL
Usability Testing
Information Architecture
UNIVERSITY OF DUALA
Master degree in Geographical Information Technology
2021 – 2023
Massachusetts institute of technology
Certificate of cybersecurity: Technology, Application and Policies
2018
Ecole Supérieure des Techniques Avancées (ESTA)
Master degree in computer networks and telecommunications
2011 – 2014
(+226) 70943192 | (+226) 66373639